Growing smartphone and tablet usage, along with a rising number of online merchants, is driving an increase in online spending.

The introduction of Walmart Pay is a good example of a shift in the digital payment experience for consumers.

Consumers increasingly want convenience in every aspect of their daily lives, including how they buy their groceries. Enter the new smart fridge.

As voice-activated conveniences become more commonplace in consumers’ daily lives, consumers may expect their FIs to provide the same hands-free functionality.

Community FIs can help protect consumers from mobile payment fraud by educating them on how to securely use mobile payment apps.

Consumers place value on a variety of credit card features, and unfortunately, creating a one-size-fits-all card isn’t possible.

While digital interactions can be key in providing positive consumer service experiences, they should not replace valuable human interactions.

When it comes to peer-to-peer payments, user friction, timing and cost play key roles in consumer adoption.

As the new host for the refreshed TMG Podcast, I had the opportunity to discuss technology and innovation in the financial sector with one of our in-house experts.

Blockchain lends security because it stores precious digital cargo in blocks that are digitally stamped and distributed across multiple sites.

What consumers want from their FIs in terms of banking solutions is often as diverse as the consumers themselves.

Subway is investing significantly in its digital channel to deliver a better overall consumer experience.

Community financial institutions (FIs) should look beyond the widely held notions about Millennials’ spending and saving habits.

Community FIs should consider underbanked consumers low-hanging fruit ripe for more optimal banking experiences.

Apple Pay’s introduction to the web comes with several noteworthy distinctions and potential challenges.

The technology exists, and for many community FIs, is already in place, to take digital strategies to the next level and beyond.

Consumers want convenience and ease of use when it comes to banking. Consumers want convenience and ease of use when it comes to banking.

Mobile payments are likely to see a boost as more small business owners get on board with this payment option.

Digital trophies for paying mortgages. Apps that overlay ATM locations with reality. Virtual retirement experiences. While these technologies may seem far-fetched, they may, in fact, be the future of banking.

Millennials are all-in when it comes to using their devices for banking but aren’t necessarily all-in when it comes to proactively securing those devices from potential fraudsters.

Retailers deploying proprietary mobile wallets continue to crowd the already jam-packed digital space.