Fast growth can be a double-edged sword. When not executed properly, it can lead to less than optimal client and consumer experiences and flash in the pan successes. For TMG, however, rapid growth has only deepened our commitment to providing our valuable partners and their consumers with top-notch, customized products and exceptional service to help them succeed in the ever-evolving financial-services industry.
In recognition of TMG’s record growth in 2015, we were named the winner of a Bronze Stevie Award in the Fastest Growing Company of the Year category. I was honored and humbled to accept the award alongside a team of our executives at the Stevie Awards gala in New York on June 20.
Among the judges’ comments was this remark congratulating TMG on a successful year: “Excellent track record in 2015! TMG appears to have made across-the-board improvements in every area of performance.”
A second judge commented on TMG’s “great success on EMV and Apple Pay conversion.” TMG has helped 98 percent of our clients complete EMV credit conversions. More than 40 percent of our clients have also completed EMV conversions on the debit side. As for digital wallets, more than 70 percent of our clients have enrolled in at least Apple Pay, if not also Android Pay and Samsung Pay.
Throughout TMG’s growth, client and consumer satisfaction continues to be our top priority. In 2015, the number of clients that were satisfied to very satisfied increased 3 percent from 2014. We continue to diligently monitor client and cardholder satisfaction.
TMG is so pleased to share this recognition with our clients, passionate employees, sister companies and strategic partners, all of whom helped make it possible.