How does an industry built on personalized human service maintain its relevance in a data-dominant world?

Several emerging trends point to the continued need for free checking. Here are just a few.

Consumers want to transact in a multitude of ways: by phone; at an ATM or shared branch kiosk; inside a credit union branch; by PC, tablet or smartphone; or using an IVR system.

It’s very clear that the card industry is making strides to reduce card-present counterfeit fraud by migrating to chip technology, but a much-anticipated increase in card-not-present fraud is slowly ramping up as more and more issuers and merchants adopt chip and tokenized payments.

How can your credit union leverage this information to deliver even greater value to members, and in turn, achieve top of wallet status for your cards programs? Here are three ideas…

According to Marketwatch, the 2017 holiday shopping season promises to be the second best since the end of the great recession – growing by 5.7 over the 2016 season.

Marquee tech brands are venturing into digital payments, crowdfunding and more. Is this the new frontier for financial services?

Michael Phelps is the most decorated swimmer in history and he’s heading to the THINK 18 stage to share his insights on how setting your sights, working your hardest and competing with conviction can help you win the day.

Even as new forms of electronic payments explode on the scene, we continue to hear it: Cash is king.

Is innovation really rampant in financial services? This week’s must-reads highlight global award-winners and Money 20/20 trends, but also pose the question of iteration vs. true innovation.

The Money 20/20 conference, held in Las Vegas last week, always brings the best buzz in payments and security innovation. We cherry picked coverage from the conference in our must-reads below.

How you interact with members defines your brand in their eyes more than any other factor.

We are living in exponential times. Just as we figure out a new technology, an even newer one comes on the scene. This is one of the many reasons why digital transformation experts advise business leaders to focus on the user, not the technology.

Here’s a question you don’t see often enough: Is the future friendly? Are we going to like the next ten years? This week we’re taking an up-close look at the members who might have been with CUNA Mutual’s study of the non-member population.

As fraudsters increasingly up the ante with their tactics, it is more important than ever for financial institutions to take proactive prevention measures.

Why is Amazon rewarding an already loyal and profitable consumer base with expense perks? Read on to find out.

Year-over-year credit card growth is expected through 2020. Rewards and digital wallet integration will play a role in this upward trajectory.

ATMs are far from a thing of the past. Cash remains king in America, and ATMs continue evolving to meet consumers’ changing needs.

While avoiding chip cards can seemingly keep transaction speeds lightening-like, the cost of such behavior can be fraud.

Taking a step back from the day-to-day to listen to the tales a card portfolio has to tell can deliver incredible insights and, with the right partner, real solutions.