Consumers place value on a variety of credit card features, and unfortunately, creating a one-size-fits-all card isn’t possible.

While digital interactions can be key in providing positive consumer service experiences, they should not replace valuable human interactions.

To remain relevant, card issuers should offer consumers card conveniences and benefits that best meet their needs.

Disruptive innovation – or avoiding it – is now a widely embraced business imperative.

As more Millennials establish and advance their careers, they will seek out FIs to help manage their finances. The FIs likely to be strong contenders in this arena are those that make a significant effort to fulfill Millennials’ expectations.

Financial institutions can leverage big data in order to improve their credit card portfolios.

Prepaid will continue to become more popular. However, the soon-to-be released CFPB changes could create some prepaid strategy modifications for FIs.

When it comes to peer-to-peer payments, user friction, timing and cost play key roles in consumer adoption.

With the expectation that the Federal Reserve will implement additional interest rate changes in 2016, financial institutions should be prepared to respond.

When deciding whether or not to offer a rewards option, credit card issuers would do well to choose rewards.

As the new host for the refreshed TMG Podcast, I had the opportunity to discuss technology and innovation in the financial sector with one of our in-house experts.

Although student loan debt routinely makes the news as being the most challenging debt factor facing Millennials, credit card debt surpasses student loans as the most common form of debt for Millennials.