This report will show at a monthly view over the course of a year:
- Total call duration
- Call duration in minutes
- Call volume per hour
- Call volume per day of week
Platform:
- Credit on Credit
- Credit on Debit
- Debit on Debit
Frequency: Monthly Report
Note: Reports dated prior to October 12, 2018 will be renamed under "Call Summary Legacy Report." To generate new reports after this date, use the "Call Summary Report."
How to Access:
- Select Search All Your Dynamic Reports.
- In the Filter by Report Type field, type in "Call Summary Report."
- Select Call Summary Report.
- Click on Run Report.
- Select required fields:
- Click on View Report.
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