Dynamic Reports

Closed Reason Report

Use this report to view cardholders who have requested to close their account and the reason for closure.

Note: Feature must be enabled in Springboard for data to be captured.

 

Platform

  • Credit on Credit
  • Debit on Debit
  • Credit on Debit
     

How to Access:

  1. Select Search All Your Dynamic Reports.
  2. In the Filter by Report Category field, type "Springboard Reporting".
  3. Select Closed Reason Report.
  4. Select Run Report.
  5. Select required field:
  • SPA
  • Report Start Date
  • Report End Date
  • Closing Reason
  1. Select optional field:
  • Month Range
  1. Select View Report.

 



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