Fraud Dispute New Transaction Report

This report displays reported fraud, disputed transactions, incoming merchant credits, and case status. When a case is initiated, it appears on this report. The report makes it easier for you to access your financial institution's fraud and dispute case information. It can also be used to help issue provisional credits. Once a case is closed, it will be reported through Springboard’s Secure Exchange.

Platform: 

• Debit on Debit
• Credit on Debit
• Credit on Credit

Frequency: Daily

How to Access:

1. Select Search All Your Dynamic Reports.
2. In the Filter by Report Category field, type "Fraud/Dispute Reporting".
3. Select Fraud Dispute Loss Report.
4. Select Run Report.
5. Select required fields:

• Report Date
• Additional Days
• Exceptions
• Transaction Code

      6. Select View Report.