Fraud Dispute New Transaction Report

This report displays reported fraud, disputed transactions, incoming merchant credits, and case status. When a case is initiated, it will appear on this report.The report will make it easier for you to access your FI’s fraud and dispute case information. It will can also be used to help issue provisional credits. Once a case is closed, it will be reported through Springboard’s Secure Exchange.

Platform: 

• Debit on Debit
• Credit on Debit
• Credit on Credit

Frequency: Daily

How to Access:

1. Select Search All Your Dynamic Reports.
2. In the Filter by Report Category field, type in "Fraud/Dispute Reporting."
3. Click on Fraud Dispute Loss Report.
4. Click on Run Report.
5. Select required fields:

• Report date
• Additional days
• Exceptions
• Transaction code

      6. Click on View Report.