Lost - Stolen Card Report

This is a daily report that displays the cards that have been statused lost or stolen for the financial institution during a given time period. The SQ data section displays accounts where a lost/stolen report is taken. The HQ data section displays accounts that have had a “hot call” taken. These accounts indicate that a merchant has received a “call in to verify” message. The hot call details can be found on Springboard under Maintenance > Risk > Hot Calls.

Platform: 

• Credit on Credit
• Debit on Debit
• Credit on Debit

Frequency: Daily Report

How to Access:

1. Select Search All Your Dynamic Reports.
2. In the Filter by Report Category field, type in "Operational Reporting."
3. Select Lost - Stolen Card Report.
4. Click on Run Report.
5. Select required fields:

• Start date
• End date

6. Click on View Report.