Payment Defender

The Payment Defender feature identifies accountholders who are most likely to have their next payment returned and allows for management of potential risk associated with those accounts. The payment float feature ensures that a cardholder’s available credit is not increased after a payment is made until a certain number of float days have passed.

The financial institution determines specific actions that occur based on decision areas within the Adaptive Control System (ACS) feature of the service. The number of float days and float amounts can differ per account based on past history, payment amount, and type of card utilization.

Maintenance for this screen:

• Exclude an account from decision area processing.
• Change the amount of a payment float.
• Change the expiration date on a payment float.
• Clear a payment float.

To view the Payment Defender home screen, select Payment Defender from the Payments tab. 

 

 

Payment Defender Field Descriptions:

Tran Code: Code representing the type of monetary transaction.

Post Date: Date the transaction posted to the account.

Tran Date: Date of the transaction.

Amount: Amount of the payment.

Ageoff Date: Date the transaction will age off Springboard.

Float: Amount of the payment that is in the payment float process.

Float Exp Date: Date the amount in the Float Amount field expires on the account.

Pmt Event Status Code: Code representing a change of status for a transaction.
 

Valid Codes
CH	Change Float
CL	Clear Float

 

Pmt Curr Status: Code representing the current status of a transaction.
 

Valid Codes
CH	Payment float amount and/or date changed from initial values
CL	Payment float amount cleared
EX	Payment float amount cleared due to exclusion
NS	Payment float amount at 100% due to non-sufficient funds float processing
RV	Reversal or adjustment of payment amount

 

Pmt Event ID: The identification number associated with the payment being floated.

 

Change a Float Date

1. Select Options next to the corresponding payment.
2. Select Update Payment.

3. Type in the date the float should expire (Format: MM/DD/YYYY).
4. Select Update.

 

Change a Float Amount

1. Select Options next to the corresponding payment.
2. Select Update Payment.

3. Type in the dollar amount to be floated.
4. Select Update.

 

Clear an Existing Payment Float Transaction

To clear an existing payment float transaction:

1. Select Options next to the corresponding payment.
2. Select Clear Payment.

 

Exclude Accounts From Decision Area Processing

To exclude accounts from Decision Area Processing:

1. On the Payment Defender screen, navigate to Account Exclusion.

 

2. Enter an end date in the Exclude Until field. This account will be excluded from future floated payments until this date.
3. Select Exclude.

 

Payment Defender Reports

CD - 1291  Available Funds Account Data Report

Use this report to monitor information about payments that entered the payment float process through Payment Defender at an account level.

This report includes:

• Account Number
• Payment Date
• Payment Amount
• Float Amounts
• Strategy Information
• Actions Taken
• Monthly totals 
   

 

CD - 1729 Available Funds Exception Report

Use this report to monitor accounts for changes made via the Payment Defender screen and system float changes.

This report includes:

• Account Number
• Payment Date
• Payment Amount
• Float Amounts
• Change Date
• Operator