Visa’s recently released Digital Commerce App gives FIs of all sizes a new option for strengthening their mobile presence and achieving top-of-wallet status. TMG plans on making this app available to its clients in the coming months.

“Omnichannel” is more than just a recent buzzword. It represents an expectation consumers have from their experiences with their merchants and their FIs. By understanding what drives consumers in this omnichannel environment, FIs can work to optimize the path to purchase.

Of the millions of Americans with smartphones, 55 percent reported using them for mobile banking last year. This illustrates how mobile banking has transformed the way consumers interact with their financial institutions (FIs).

Already, advancements in authentication methods, such as tokenization, provide greater consumer security in mobile payments.

To keep pace with rapidly changing expectations, FIs should consider a different approach to managing the consumer experience. This means embracing the speed and functionality digital channels offer.

The regulatory environment surrounding mobile payments continues to develop and change as more consumers begin to use their mobile devices to process payments.

Mobile banking is an evolving and growing form of banking, which continues to have a significant impact on how American consumers conduct day-to-day financial transactions.

Growing smartphone and tablet usage, along with a rising number of online merchants, is driving an increase in online spending.

The introduction of Walmart Pay is a good example of a shift in the digital payment experience for consumers.

Consumers increasingly want convenience in every aspect of their daily lives, including how they buy their groceries. Enter the new smart fridge.

As voice-activated conveniences become more commonplace in consumers’ daily lives, consumers may expect their FIs to provide the same hands-free functionality.

Community FIs can help protect consumers from mobile payment fraud by educating them on how to securely use mobile payment apps.

Consumers place value on a variety of credit card features, and unfortunately, creating a one-size-fits-all card isn’t possible.

While digital interactions can be key in providing positive consumer service experiences, they should not replace valuable human interactions.

When it comes to peer-to-peer payments, user friction, timing and cost play key roles in consumer adoption.

As the new host for the refreshed TMG Podcast, I had the opportunity to discuss technology and innovation in the financial sector with one of our in-house experts.