ABC Financial Institution
PO BOX 10409
Des Moines, IA 50306
Cardholder Name
123 Oak St.
Any town, USA 12345-6789
RE: 1234 5678 9012 3456
Attention-This letter contains important information regarding the replacement of your <<FI NAME>> Credit Card.
Dear Cardholder Name,
As part of our routine security review, we detected that your card may be at risk for unauthorized charges. Therefore, we are taking a proactive step by sending you a new <<FI NAME>> Credit Card. <<FI NAME>> regularly monitors your account to ensure that it is aware of any situations that might have an adverse effect on your <<FI NAME>> Credit Card.
You should receive your new <<FI NAME>> Credit Card within seven to ten business days. As soon as you receive your new card, please activate it by calling the number on the card and then destroy your old card. You may continue to use your current card until the new one arrives.
You can also take additional steps to protect your account by monitoring your credit card account and verifying that the transactions on your monthly statements match your records.
If you detect any suspicious activity on your account, notify <<FI NAME>> immediately. <<Visa/Mastercard>> Zero Liability Policy will protect you against any unauthorized purchases reported no later than sixty (60) days after your statement date.
<<FI NAME>> takes very seriously its obligation to protect your credit card account. If you have any questions or concerns, please do not hesitate to contact us toll-free at <<FI phone number>>.
We apologize for any inconvenience this may cause. Thank you for choosing <<FI NAME>> as your Financial Institution of choice.
Sincerely,
Card Services
<<FI NAME>>
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