HIGHLIGHTS
Important: The Co-op Dashboard will sunset by August 1, 2026. We will provide more information on its replacement and will guide you so there is a smooth and transparent transition. If you have any questions, please contact Client Care at clientcare@coop.org or your Service Executive.
Letter Options:
- We have letters already built in the Optis system; however, we can also create a custom letter on your behalf.
- We can send a letter so the cardholder receives the letter a couple days prior to receiving the new plastic
The following is the list of the letters available according to the option that was selected:
Notification:
Change Expiration Date and Issue New Card:
Tag Card as Compromised:
Close card as Lost/Stolen and Reissue:
Create new account and issue plastics without Warning Bulletin:
