Compromised Accounts

Credit Letters

Letter Options:

  • CO-OP has letters already built in the First Data system; however, we can also create a custom letter on your behalf.
  • CO-OP can send a letter so the cardholder receives the letter a couple days prior to receiving the new plastic

 

The following is the list of the letters available according to the option that was selected:

Notification:

  • Letter #2

Change Expiration Date and Issue New Card:

  • Letter #5
  • Letter #6

Tag Card as Compromised:

  • Letter #1

Close card as Lost/Stolen and Reissue:

  • Letter #4
  • Letter #6

Create new account and issue plastics without Warning Bulletin:

  • Letter #4
  • Letter #6