Springboard Administration

Change User Password

The Change Password opiton from the Users screen options drop-down menu allows the administrator to:

  • Manually update user passwords 
  • Auto-generate user passwords 

 

To Manually Update a User's Password:

  1. Hover over the Administration drop-down menu then select Users.
  2. Click on Options next the applicable user to access the user options. 
     

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  1. Select Reset Password from the Options drop-down list. 

 

 

  1. Enter the new password in Enter Password field.
  2. Enter the new password again in Confirm Password field.
  3. Click Change Password.
Note: The password is not automatically emailed to the user. It must be sent manually.

 

To Auto Generate a Password:

  1. From the Change User Password screen above, select the Auto Generate Password option.

 

 

  1. Click Change Password. The temporary password appears on the success screen. 



 

Note: The password is not automatically emailed to the user. It must be sent manually by the administrator.