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Springboard Maintenance

Follow these step-by-step instructions to make the most of Springboard’s functionality.

Cardholder
Update Cardholder
Add Cardholder
Remove Cardholder
Swap Cardholder
View Cardholder Role History
Account Settings
Activation
Set External Status
Status an Account Bankrupt
Re-age Account
Open to Buy Amount (Debit Only)
Credit Limit (Credit Only)
Temporary Credit Limit (Credit Only)
Online Debit (Integrated Debit Only)
CVV Verification
Account Properties
General Updates
Incentive Rates
Miscellaneous Fields
Special Flags
PIN Offset
Delete Account
Change in Terms
Risk
Reset Falcon
Remove Falcon
Update AOV - COV and Auth Plus Strategy
Lost/Stolen
Report Lost/Stolen
Application Transaction Counter
Hot Calls
Chargebacks
Token Provisioning
MyCardInfo
User Information
Email Alerts
e-Statements
User Activity Log
Payments
User Setup
Address Maintenance
Datalink Maintenance
Chip Cards
Chip Detail
Script History
Appendices
Name Truncation
Rush Time Frames
Military Addresses
Fraud Loss Types

Downloadable Version

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PDF (Entire Guide)